Your order, delivered anywhere in the world.
4 warehouses across 3 continents. 6 international carriers. Real-time tracking from shipment to your doorstep.
ELFCAM has built one of the most efficient logistics chains in the fiber optics industry. Every order is prepared, shipped and tracked in real time — from our warehouse to your doorstep.
Express Elfcam Fulfilment
Our Elfcam Fulfilment service handles the entire logistics chain — preparation, packaging, shipping — to guarantee the shortest lead times. See detailed rates ↓
Shipping rates and zones
| Zone | Countries | Rate | Free shipping |
|---|---|---|---|
| 🇫🇷 Mainland France | France · overseas territories excluded | Standard 3,90 € Chronopost J+1 Pickup Thiais (free) |
Chronopost from 35 € |
| 🇪🇺 Europe Zone 1 | 🇩🇪 Germany, 🇧🇪 Belgium, 🇳🇱 Netherlands, 🇱🇺 Luxembourg | GLS 8,90 € DHL Express J+1 (99 €) |
GLS from 89 € |
| 🇪🇺 Europe Zone 2 | 17 countries: 🇪🇸 ES, 🇮🇹 IT, 🇵🇹 PT, 🇦🇹 AT, 🇵🇱 PL, 🇨🇿 CZ, 🇭🇺 HU, 🇸🇰 SK, 🇩🇰 DK + micro-states (AD, MC, SM, VA, GI, AL, GG, JE) | GLS 12,90 € | GLS from 119 € |
| 🇪🇺 Europe Zone 3 | 14 countries: 🇫🇮 FI, 🇸🇪 SE, 🇪🇪 EE, 🇱🇹 LT, 🇱🇻 LV, 🇮🇪 IE, 🇬🇷 GR, 🇹🇷 TR, 🇧🇬 BG, 🇷🇴 RO, 🇭🇷 HR, 🇸🇮 SI, 🇨🇾 CY, 🇲🇹 MT | GLS 14,90 € | GLS from 149 € |
| 🌐 Outside the European Union | 🇨🇭 Switzerland, 🇬🇧 United Kingdom, 🇱🇮 Liechtenstein, 🇮🇸 Iceland, 🇳🇴 Norway | Flat rate 79,99 € (customs fees payable by you) | — |
| 🌎 North America | 🇺🇸 United States, 🇨🇦 Canada | Flat rate 50 € (FedEx / DHL) Lead time 5–10 business days |
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Our warehouses
2 strategic sites, thousands of references in stock, shipped within 24 hours. Your parcel always leaves from the site closest to you.
🇫🇷 France — Thiais
ELFCAM SAS · 6-8 Rue du Travy, 94320 Thiais
Mon–Fri 10 am–6 pm, no appointment needed. Select « Pickup in store » when placing your order.
🇩🇪 Germany — Messel
ELFCAM GmbH · Georgenhauser Str. 1, 64409 Messel (Frankfurt am Main)
Rapid coverage: Germany, Benelux, Central Europe, Scandinavia.
Our carrier partners
A network of excellence for every type of shipment.
Chronopost
Express France
The No. 1 express delivery service in France. Next-day delivery before 1 pm across all of mainland France.
Colissimo
Standard France
The flagship service of La Poste. Delivery in 2–3 business days, home or pickup point. Free from 35 €.
DHL Express
Europe & International
The global leader in express logistics. Door-to-door tracking, coverage in more than 220 countries.
FedEx
International Express
Reliable international express transport. Ideal for shipments outside Europe, overseas and intercontinental.
UPS
Europe & International
Flexible solutions, guaranteed delivery times, access-point delivery and simplified returns management.
GLS
Europe
European parcel specialist. A network across more than 40 countries with fast and reliable delivery.
Our partnership with TrackShip
ELFCAM has entered into a strategic partnership with TrackShip, the world’s leading multi-carrier tracking platform, to offer every customer complete and automatic visibility into the progress of their order.
🌐 What is TrackShip?
TrackShip is a SaaS platform specialised in multi-carrier parcel tracking. It aggregates real-time data from more than 900 carriers worldwide on a single, intelligent interface. Every status change is captured instantly and automatically forwarded to the customer.
⚡ How does it work?
As soon as your parcel leaves one of our warehouses, TrackShip takes over. You receive your tracking number immediately by email with a link to a dedicated page. TrackShip monitors the shipment 24/7 and notifies you at every key stage, without any action on your part.
📊 A unified dashboard
Whichever carrier is used, all your ELFCAM shipments are consolidated in a single dashboard accessible from your customer area. No more time wasted navigating between multiple sites to find your parcel.
🔔 Proactive alerts
TrackShip doesn’t just track: it alerts you in case of anomaly. Delay detected, parcel held at customs, failed delivery attempt — you are informed instantly so you can react quickly.
🤝 Why this partnership?
ELFCAM ships from 2 warehouses using 6 different carriers. To guarantee total transparency to every customer, regardless of country, we needed a solution capable of centralising and automating the entire tracking flow. TrackShip is the market benchmark.
🔒 Security & privacy
TrackShip processes tracking data in strict compliance with the GDPR. Only the information required for shipment is shared. Your personal data is never resold or used for third-party commercial purposes.
✓ Proactive email notifications
✓ Unified dashboard
✓ Real-time tracking 24/7
✓ Visible in your customer area
✓ Automatic anomaly alerts
Your order in 4 steps
Order
Secure payment and immediate confirmation
Preparation
Shipped within 24 hours from the nearest warehouse
Active tracking
TrackShip notifies you at every step
Delivery
2 business days or J+1 express
Our guarantees
Insurance
Parcel not received within 7 days = guaranteed claim and refund
Multi-parcel
Split shipments at no extra cost for faster delivery
Damage
Immediate reporting for quick handling and replacement
Proximity
Automatic shipment from the warehouse closest to you
A question about your delivery?
Our logistics team is here to help, Monday to Friday.
